
GSF Car
Parts appreciate that our customers are anxious as to how information
about you is used and shared, and we appreciate your trust that we
will only use such information carefully and sensibly. By visiting
www.gsfcarparts.com you are
accepting the practices and procedures that we provide below in our
Privacy Notice.
German
Swedish & French (t/as GSF Car Parts) are registered under the
Data Protection Act. Our registration number is Z6923615.
What
Personal Information About Customers does GSF Carparts gather?
- Information
You Provide Us: We receive and store any information you enter on
our Web site or give us in any other way. This information is gathered
from the forms used to 1) request a paper catalogue 2) Place an
order on the on-line shop 3) Register to use and join the Forum.
You can choose not to provide certain information, and mandatory
fields on forms are simply there so that we have, for example, your
correct name, address and postcode.
We collect
information about you for two reasons: firstly, to process your order
and secondly, to provide you with the best possible service.
We will
not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us
in the future. You may email sales@gsfcarparts.com at any time if
you wish to opt out of receiving any marketing material that we may
send you.
The
type of information we will collect about you includes:
- your
name
- address
- phone
number
- email
address
- credit/debit
card details
We will
never collect sensitive information about you without your explicit
consent.
The
information we hold should be accurate and up to date. You can check
the information that we hold about you by emailing us at sales@gsfcarparts.com
If you find any inaccuracies we will delete or correct it promptly.
The
personal information which we hold will be held securely in accordance
with our internal security policy and the Law. If we intend to transfer
your information outside the EEA (European Economic Area) we will
always obtain your consent first.
We may
use technology to track the patterns of behaviour of visitors to our
site. This can include using a "cookie" which would be stored on your
browser. You can usually modify your browser to prevent this happening.
The information collected in this way can be used to identify you
unless you modify your browser settings. For those using Windows ®
you can modify your browser settings to either prompt before you accept
a cookie, or reject all cookies.
Do
GSF Car Parts share information about you?
- No.
Information that we receive about you, obtained from on-line orders
and catalogue requests is not passed outside the GSF Group unless
strictly necessary to deliver your order (see "Outside Agents" below).
Our aim is to respect your personal details and privacy. Other information
about you, such as your email address is not divulged to any other
outside party, and any mailing lists are encrypted so that no one
else receiving a newsletter from us would know the identity of anyone
else on the mailing list.
- Outside
Agents. We use carrier companies such as Securicor, Parcelforce
and UPS to deliver your order. Your name and address only are held
on the carrier’s computers in order that labels may be printed out
to attach to the parcel. The carrier’s computers are within our
premises, so that a database of customer details cannot be passed
on to outside organisations.
- Other
Outside Parties: When requested by Law, we would release information
about you, for example during the course of a Police or Customs
investigation.
The person
responsible for privacy matters within the GSF Car Parts Group is Joseph
De Silva, the Company Secretary. He can be contacted at our Heathrow
HQ, or by email at joseph@gsfcarparts.com
How
Secure is GSFcarparts.com?
www.gsfcarparts.com
is a VeriSign Secure Site. Security remains the primary concern of
on-line consumers. The VeriSign Secure Site Program allows you to
learn more about web sites you visit before you submit any confidential
information. You can verify our security status by clicking on the
VeriSign Secure Site logo within the On-line shop or on our homepage
or by clicking
here.
We use
a VeriSign Secure Socket Layer (SSL) to ensure maximum security while
sending information via email and forms. Information sent from addresses
that begin HTTPS is encrypted before transmission.
A Secure
Socket Layer is a method of encrypting the information a web browser
and a web server send to each other. An SSL-enhanced browser uses
encryption to scramble the data you send to a web site into an unintelligible
string of seemingly random characters. This process makes it almost
impossible for anyone to intercept your order and illegally obtain
information about you. To ensure complete security, all Forms and
Shop orders sent from our Web Server to our staff at our Heathrow
HQ are encrypted using private key 128 bit encryption in order that
only GSF staff with the correct matching key pair on their computer
can open Shop orders, catalogue requests, or any form on which your
details have been input.
The
persons responsible for the security of www.gsfcarparts.com
are Jonathan Wood jon.wood@gsfcarparts.com
and Patrick Thomas patrick@gsfcarparts.com
and these persons:
- Regularly
review the security of the system
- Ensure
that any changes to the system are made in a secure way
- Ensure
that the security guidelines of the system supplier are followed
Children
& Minors
GSF
Carparts does not sell products for purchase by children. It is assumed
that adults using their own debit/credit card make all on-line purchases.
Conditions
of Use & Terms and Conditions
If you
choose to visit www.gsfcarparts.com then any dispute over privacy
is subject to this Notice and our Terms & Conditions, including limitations
on damages and arbitration of disputes. If you have any query concerning
either our terms and conditions or privacy statement, or have any
related dispute, please refer to the Who to
Contact section for details.
If
you have a complaint or a problem:
We will
acknowledge your complaint within 5 working days.
In the
first instance you can telephone us on 0208 917 3888, or email us
at sales@gsfcarparts.com
(UK) . Phone calls charged at normal national rates.
If you
feel that your grievance has not been solved to your satisfaction,
you may contact our Sales Manager, john.richardson@gsfcarparts.com
on 0208 917 3888 during office hours.(Phone calls charged at normal
national rates.)
If the
matter is still not resolved, you should write to Mr Dave Atkinson,
Sales Director, who will fully investigate the matter and contact
you within a reasonable period of time. Mr Atkinson can also be contacted
by email at daveatk@gsfcarparts.com
Email
and Spam
GSF
Car Parts will not send out random, unsolicited emails, and our mailing
list of customers who have indicated that they wish to receive newsletters
is held on a secure multi password protected server so that no outside
organisation can access this mailing list in an attempt to send spam
mail. We deplore such spam mails and our assurance to those customers
who have indicated that they would like to receive newsletters and
special offers is that these are the only emails that they will receive
from us, and that their email addresses will not be passed to any
other organisation outside the GSF Car Parts Group.
Company
Registration & Company Number (Companies Act 2006)
Registered
Address
German Swedish & French Car Parts Ltd t/as GSF Car Parts
1-2 The Planet Centre
Armadale Road
Feltham, Middx
TW14 0LW
Registered
as a company in England & Wales, Company Number 3896059
Copyright
The
complete content of this website, including images, text, logos, icons,
buttons and downloads, is the property of GSF Car Parts Ltd and is
therefore protected by the applicable UK and International laws. No
part of this website may be copied, resold or duplicated without our
permission.
The
use of the trading names or trademarks GSF Car Parts Ltd, German Swedish
& French Car Parts, (gsfcarparts.com), Andyspares, Autocavan or
URO automotive as hidden text or Meta tags on any website other than
those owned or operated on behalf of GSF Car Parts Ltd is expressly
forbidden.
© GSF Car Parts Ltd 2002-2007
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